Privacy & Personal Data Protection Policy

1. Introduction & Professional Commitment to Privacy

Manzel El Deqa for General Contracting & Building Maintenance is committed to safeguarding the privacy and security of personal data and technical property information provided by our clients and website visitors. This policy transparently outlines how data is gathered, processed, retained, and secured in strict compliance with the laws of the Kingdom of Saudi Arabia, particularly the Personal Data Protection Law (PDPL) and its Executive Regulations.

2. Personal and Technical Data Collected

We restrict data collection strictly to what is necessary for scheduling engineering surveys, preparing formal proposals, and executing structural restoration projects:

• Identity & Contact Details: Full name, mobile telephone number for visit coordination, and email address when supplied.
• Geographical Location: City, district, national address, or GPS coordinates to dispatch on-site engineering inspection teams.
• Technical Property Data: Building typology (villa, residential tower, commercial warehouse), structural age, and photographs or video footage of cracks and deterioration voluntarily shared by the client.
• Technical Browsing Logs: IP address, device browser type, and interaction cookies utilized solely to optimize user navigation and performance.

3. Purposes of Data Processing

Data provided is utilized exclusively for the following lawful and clearly delineated operational purposes:

• Scheduling and confirming engineering field inspection dates with consulting engineers.
• Formulating accurate engineering diagnostics, bills of quantities (BOQ), and certified repair proposals.
• Executing formal service agreements and issuing official structural warranty certificates upon handover.
• Periodic post-project follow-up ensuring remedial stability and client satisfaction.
• Compliance with statutory municipal and government licensing regulations.

4. Data Confidentiality & Non-Disclosure Policy

Manzel El Deqa categorically never sells, rents, trades, or discloses personal information to external third parties for advertising or commercial monetization. Data disclosure is limited strictly to:

• Compliance with binding official legal mandates issued by judicial or governmental authorities in Saudi Arabia.
• Sharing site coordinates with internal authorized technical personnel and structural field engineers assigned to perform property surveys.

5. Data Security & Storage Measures

We implement rigorous digital security safeguards to protect stored data from unauthorized access, loss, or alteration, including SSL/HTTPS end-to-end encryption, network firewalls, and role-based access controls restricted exclusively to certified engineering staff.

6. Data Subject Rights Under Saudi PDPL

Under the Saudi Personal Data Protection Law, clients hold the right to request access to their stored personal data, request rectification of inaccurate records, or request deletion of contact records once the service purpose concludes, except where statutory contract documentation and warranty preservation necessitate record keeping.

7. Contact Channels & Data Inquiries

For any questions or privacy inquiries regarding our data handling practices, please contact our administrative department via: